Family Advocate
Department: Children's Advocacy Center Program
City/State: Jacksonville, TX
Type: Full-time
Relocation: No
Contact Name: Crisis Center of Anderson and Cherokee Counties
Contact Email: katrinat@mycrisiscenter.com, skyeo@mycrisiscenter.com
Date Posted: Oct 17, 2022

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Greets children and their non-offending caregivers upon their arrival at the Children’s Advocacy Center
  • Assists non-offending caregivers with completing intake paperwork, explains the forensic interview process and the MDT model to non-offending caregivers and provides explanation and overview of crime victims’ rights while aiding, as needed, with enacting those rights.
  • Performs an assessment of the families’ unmet needs and makes the necessary referrals to other social service agencies depending on the unique needs of each individual family.
  • Acts as an advocate for child victims and their non-offending family members by provided ongoing support and follow-up services through phone calls, face-to-face visits, and letters as needed.
  • May travel with the forensic interviewers to the CAC facility in Jacksonville to provide family advocacy as needed.
  • Assists forensic interviewers and MDT during pre-interview staffing by providing relevant information as it pertains to the unique needs of children being interviewed and their non-offending family members.
  • Assists families with gathering information for and completing Crime Victims’ Compensation paperwork and follow up on the timely completion and filing of such paperwork.
  • Maintains communication with forensic interviewers, district attorney’s office and mental health clinicians regarding cases that are going to court to re-establish contact with families to engage them in court preparation services.
  • Speaks with non-offending caregivers about the availability of the CAC mental health services to all children, educates them about the Trauma-Focused Cognitive Behavioral Therapy model for sexually abused children, and makes the referral for therapy if the family expresses a desire to engage in therapy services.
  • Provides referrals for medical evaluations (if recommended by the MDT) and explains the process and location of the exams.
  • Provides referral for other social services and enters any follow-up information in the CAC case tracking system.
  • Provides follow-up phone calls at regular intervals, appropriate the case circumstances, for families who access services at the CAC.
  • Assists and participates with all other CAC staff in scheduling and presenting educational/awareness activities for community organizations, service clubs, and/or any other organization wishing to schedule speaking or educational opportunities from the CAC.
  • Provides support to mental health staff in areas such as family contact, evaluation, and outcome measurement.
  • Other duties as assigned.

POSITION SUMMARY:

The Family Advocate is responsible for working in close partnership with the Multidisciplinary Team (MDT) and for providing ongoing support and case management services to children and their non-offending caregivers who are involved in child abuse investigations and receiving services through the Children’s Advocacy Center (CAC) program.

NECESSARY QUALIFICATION:

  • Bachelor’s degree required
  • Must have a cell phone, reliable transportation and possess a current Texas Driver’s License.
  • Bilingual preferred, but not required.
  • Ability to pass a criminal history check, background check and CPS registry check.
  • Knowledge of community resources.

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Job Type: Full-time